Cable internet service restored after customers reported outages across Ontario

Internet providers say service has been restored after many customers across Ontario reported outages.

“This evening some customers that use third-party internet providers may have experienced a disruption in their services,” a Rogers Communications spokesperson told Global News in a statement late Wednesday evening.

“All services are back up and running now, and we sincerely apologize for any inconvenience.”


READ MORE:
More Bell Canada disruptions leave Toronto customers off the hook

The announcement comes hours after TekSavvy said there were issues affecting customers throughout the province due to a problem with the Rogers network. Start.ca said the outage affected its network too.

The companies later published updates saying service was restored.


READ MORE:
Cut cable disrupts phone, internet service in Drayton Valley and Hinton

Customers tweeted at the Rogers customer service account on Twitter, @RogersHelps, to complain about outages in areas such as Toronto, Ottawa, Mississauga and Guelph.

Rogers representatives responded to several customers on social media and said there wasn’t an Ontario-wide outage.

— With files from Kerri Breen

© 2018 Global News, a division of Corus Entertainment Inc.

You May Also Like

Top Stories